Shipping Policy
At Aethera, we aim to process and deliver your order as smoothly as possible. Please read our shipping policy below before placing an order.
Order Processing Time
Orders are usually processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
During busy periods, product launches, or promotional campaigns, processing times may be slightly longer.
Estimated Delivery Time
Estimated delivery times vary depending on your country and the shipping carrier.
Our standard estimated delivery time is:
7–16 business days
In some cases, delivery may take longer due to customs checks, carrier delays, high seasonal demand, incorrect shipping details, or circumstances outside our control.
Shipping Cost
We currently offer:
Free Tracked Shipping
The final shipping option available for your order will be shown at checkout.
Tracking Information
Once your order has been processed and shipped, you may receive a tracking number by email.
Please allow a few days for tracking information to update after shipment, as carriers may take time to scan and display tracking events.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order.
Aethera is not responsible for orders delivered to an incorrect or incomplete address provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to help, but we cannot guarantee changes once an order has been processed or shipped.
Customs, Duties, and Taxes
Depending on your country, your order may be subject to customs duties, import taxes, or other local charges.
These charges are the responsibility of the customer and are not included in the product price unless stated otherwise at checkout.
Aethera is not responsible for delays caused by customs processing.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery window, please contact us so we can help check the status of your shipment.
Before contacting us, please check your tracking information and confirm that your shipping address was entered correctly.
Lost or Stolen Packages
Aethera is not responsible for packages marked as delivered by the carrier but reported as lost or stolen.
If your tracking information shows that your package was delivered but you did not receive it, please first check with your local carrier, neighbors, building reception, or delivery location.
Multiple Shipments
If your order contains multiple items, they may be shipped separately depending on stock availability, supplier location, or carrier handling.
You may receive separate tracking numbers for different items in the same order.
Contact Us
For shipping questions, please contact us at: